Hey mid-market, get your heads out of the sand, Xero & Intuit are coming!

It’s time the mid-market accounting technology space woke up and realised its 2018. In Australia, MYOB have handed them the “goose that lays the golden eggs” with their decision not to take Single Touch Payroll to MYOB Premier (see my previous article) and yet none of them are in a position to genuinely capitalise, because they aren’t even playing the same game as the likes of Xero and Intuit!

Where are the bank feeds? How about a solid ecosystem of best of breed add-ons? How about AI and machine learning? How about a modern, mobile optimised UI with decent UX design? Why are these the domain of “small business” systems like Xero and QBo at one end and “corporate solutions” like Workday at the other? What happened in the middle?

A recent experience with a client (which is representative of what is going on in the broader mid-market) has really “got my goat” and compelled me to speak out!

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Xero’s revolving door & FY18 results impending

There’s been quite a stir around “the industry” over the last month about the churn of key people at Xero. First there was the “succession” of founder Rod Drury, cased in rumours and innuendo, that bears not repeating.

The concern for (not many) investors (judging by the share price since Rod’s departure) was the timing.

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QB Connect Sydney – The review no-one else will write

QB Connect Sydney – the review no-one else will write

OK, by now you’ve seen all the other posts, listened to all the podcasts – even if you weren’t at QB Connect Sydney, you have probably got a good feel for what transpired at the SCG on May 18.

Now it’s my turn. Time for the “Matt Paff altReview” treatment. You may have read my Xerocon 2016 review or my QBConnect US reviews (2015 and 2016). My approach is to avoid the excessive platitudes and focus on the constructive elements and call out the BS. So here goes:

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Is Advisory really the future of accounting?

This article is an overview of my presentation at last week’s inaugural Accounting Business Expo: “Why Advisory won’t save you from technology”.

A Consensus View

Everywhere you look, it seems the world is telling accountants that compliance work is a non-growth future (at worst a dramatically diminishing business, brought to an end by government policy and technology). The answer, according to pretty much everyone, is operational advisory – helping clients with running better businesses. An entire industry has popped up to coach and help accountants “transition from compliance to advisory”. Technology has popped up everywhere, to systemise advisory, with report packs and standardised approaches for how you monetise the “enormous, under-serviced, advisory opportunity”.

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QB Connect 2016 – The review no-one else will write

In mid September I published an article: “XeroConSouth2016 – The review no-one else will write“. With the help of a response and tweet from Rod Drury, the article “went viral” (well relative my usual readership) and I managed to get a few extra views and likes than usual. A similar article on the biggest player in world SMB accounting tech, is a logical formula for me to follow. My mantra, go beyond the platitudes and compliments and critique the elements of the conference and strategy that warrant more in depth consideration – something I feel no-one else will do.

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