Whilst I contend that ERP Systems are dying out and being replaced by ECP (Enterprise Cloud Platforms), I must acknowledge that we are in a transition phase and many businesses in Australia are actively looking for the right “ERP” solution. This article attempts to explain the current state of the ERP / Mid-market market in Australia and to a lesser extent globally.
We note there’s been a LOT of buyout/acquisition activity, particularly in the inventory management software space (DEAR bought by Cin7, Fishbowl by Diversis, Unleashed by The Access Group etc).
There have been quite a few logo changes. A few new players in traditional segments. A couple of name changes (FinancialForce now Certinia and DEAR now Cin7 Core for example).
And in 2023, the rise and rise of AI – we are seeing more traditional businesses adopt tools like ChatGPT by OpenAI for:
Help with writing emails and content;
Creating inventory information sheets and website product descriptions;
Fast and effective graphics; etc
NOTE: this is not promoted as a comprehensive list, quite the contrary. We openly admit there are far more tools available, but the sheer volume of what we have been able to pull together makes the point that B2B inventory-based businesses have a vast array of software tools available to them!
For those following along at home, you may recall a post I wrote in July last year on the unusual share price movement of MYOB listed Value Added Reseller (VAR) Enprise (NZE: ENS) titled “Are MYOB getting screwed in their desire to go direct?“.
We get contacted a lot about what is the best accounting / bookkeeping software to use in Australian businesses. The standard consultant and right answer is always “it depends”. It depends on so many things:
For the second year in a row, a hectic start to the year has meant a delay in my recurring new year’s articles. My apologies to those who have been waiting with bated breath. For those who haven’t been following along over the last few years, I generally start each year with 2 articles:
Predictions for the year ahead in Biztech – with a specific AuNZ focus; preceded by
A review of how I went last year to hold myself to account.
Wow, is it really March already?! Its a bit late to be bringing out my predictions for the year ahead with 17% of the year already gone – I know! Most of this article was actually written in January and I have been dragging my feet getting things like graphics and links sorted before publishing, due to other commitments…
It’s that time of year again. The Melbourne Cup to Australia Day (#changethedate) hiatus has finally passed. Kids are back at school. Trump is gone. Time for normality to resume. And time to hold myself to account for last year’s attempts at futurism, before laying out what the year ahead holds in the world of Biztech.
Like many business software segments, Customer Relationship Management (CRM) is becoming more difficult to identify as a stand-alone category. As more players enter the market and existing players expand their reach, the very definition of CRM seems to be expanding. CRM functionality now encapsulates everything from: