The top 10 ERP systems in the Australian Market

Updated November 2023

Whilst I contend that ERP Systems are dying out and being replaced by ECP (Enterprise Cloud Platforms), I must acknowledge that we are in a transition phase and many businesses in Australia are actively looking for the right “ERP” solution. This article attempts to explain the current state of the ERP / Mid-market market in Australia and to a lesser extent globally.

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Infographic: software for Australian B2B, inventory-based businesses

This infographic was originally pulled together for our Apps4 Wholesalers Conference & Technology Showcase events back in 2019. Matt recently sat down and updated it to 2023.

We note there’s been a LOT of buyout/acquisition activity, particularly in the inventory management software space (DEAR bought by Cin7, Fishbowl by Diversis, Unleashed by The Access Group etc).

There have been quite a few logo changes. A few new players in traditional segments. A couple of name changes (FinancialForce now Certinia and DEAR now Cin7 Core for example).

And in 2023, the rise and rise of AI – we are seeing more traditional businesses adopt tools like ChatGPT by OpenAI for:

  • Help with writing emails and content;
  • Creating inventory information sheets and website product descriptions;
  • Fast and effective graphics; etc

NOTE: this is not promoted as a comprehensive list, quite the contrary. We openly admit there are far more tools available, but the sheer volume of what we have been able to pull together makes the point that B2B inventory-based businesses have a vast array of software tools available to them!

2021 Predictions reviewed

For the second year in a row, a hectic start to the year has meant a delay in my recurring new year’s articles. My apologies to those who have been waiting with bated breath. For those who haven’t been following along over the last few years, I generally start each year with 2 articles:

  1. Predictions for the year ahead in Biztech – with a specific AuNZ focus; preceded by
  2. A review of how I went last year to hold myself to account.
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CRM systems Australia

The top 20 CRM systems for Australian inventory-based businesses

Like many business software segments, Customer Relationship Management (CRM) is becoming more difficult to identify as a stand-alone category. As more players enter the market and existing players expand their reach, the very definition of CRM seems to be expanding. CRM functionality now encapsulates everything from:

  • email marketing to sales pipeline management;
  • quoting to contact logging;
  • activity tracking to service tickets; and
  • marketing automation and beyond.
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