The SMERP Dilemma

Like never before, larger Small to Medium sized organisations face a common conundrum with regards to their business system. Which way do they go?

User-friendly, relatively cheap small business Cloud Accounting software like Xero and QuickBooks plus operational specific third party apps ;

OR

A comprehensive, relatively expensive and seemingly less user-friendly Enterprise Platform like NetSuite, MYOB Advanced (aka Acumatica), Salesforce or Microsoft Dynamics 365 Business Cloud.

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Not quite 19 Predictions for 2019

Over the last few years I’ve tried my hand at predicting the year in cloud accounting and related biztech ahead, publicly critiquing my efforts at the start of the following year. Call me silly, call me brave, call me whatever you like. I do it because I feel too few are willing to back up their guessing with reflection. So rather than complain about it, I do what I think others should.

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2018, how’d my predictions fare?

Predicting the future is hard.

Holding yourself publicly to account for your predictions is even harder, and probably why few people do…

Before I publish my 19 predictions for 2019, it is my tradition and want, that I review my 2018 efforts.

After a solid performance in 2017, I’m marking my 2018 edition a solid B, with comment that “the student can improve with more focus in 2019!”

Here they were and here’s how I went:

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QBConnect 2018 – the review no-one else will write

The stated theme of QBConnect 2018 was “anything is possible”. I tend not to be a believer in the life philosophy of infinite possibilities. I don’t think it possible that I could break the world 100m sprint record held by Usain Bolt in the process of winning the 100m Olympic final. At 41 I’m too old to start on this momentous life goal. I wasn’t genetically endowed with a sprinter’s body, an elongated gate nor a mass of fast twitch fibres. Aspiring to such a lofty goal would be ludicrous (at my age especially), and assured of failure. So in summing up the Negative teams argument, if I can’t aspire to break Usain’s 100m world record and win the 100m gold medal, anything is NOT actually possible…

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Xerocon 2018 – The review no-one else will write

Recently former Intuit employee David Leary and his fellow #CloudAccounting Podcaster Blake Oliver declared the changing of the guard atop the three “big whales” of worldwide SME accounting tech (Rod Drury moving on from Xero CEO, Brad Smith likewise Intuit and Stephen Kelly unceremoniously removed as Sage CEO) signaled a clear end of Cloud Accounting 1.0 and the industry moving into the 2.0 phase. It’s not only a point hard to argue, it is one that for me, was clearly demonstrated at this year’s edition of Xerocon (South).

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5 things I learned at Xero AGM 2018

Last Thursday, August 16 2018, Xero held its Annual General Meeting (AGM) at The Establishment Sydney. Whilst not in the league of a Xerocon as far as attendance (a factor of 100 fewer attendees) or entertainment (I remained 100% sober, even at the after “refreshments”), I have been a regular of Xero AGMs for the last few years due to the access it provides to senior management and the board, both formally during the meeting and informally before and after. Access that filled in a few gaps for me on recent announcements and showed the dynamic of the leadership of the newly, post-founder-succession company. Here are 5 takeaways I garnered from the event:
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Hey mid-market, get your heads out of the sand, Xero & Intuit are coming!

It’s time the mid-market accounting technology space woke up and realised its 2018. In Australia, MYOB have handed them the “goose that lays the golden eggs” with their decision not to take Single Touch Payroll to MYOB Premier (see my previous article) and yet none of them are in a position to genuinely capitalise, because they aren’t even playing the same game as the likes of Xero and Intuit!

Where are the bank feeds? How about a solid ecosystem of best of breed add-ons? How about AI and machine learning? How about a modern, mobile optimised UI with decent UX design? Why are these the domain of “small business” systems like Xero and QBo at one end and “corporate solutions” like Workday at the other? What happened in the middle?

A recent experience with a client (which is representative of what is going on in the broader mid-market) has really “got my goat” and compelled me to speak out!

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QB Connect Sydney 2018 – the review no-one will write

Last November I was lucky enough to be invited as guest of Intuit to it’s annual conference in San Jose, California. I had so much to write about the event and the key insights I garnered, I spread my review across two separate posts:

6 months on and the QB Connect event landed in Sydney for the second edition of the Australian conference. Armed with a “media pass”, I was fortunate to gain entry to the main day of the event and a one-on-one interview with Rich Preece, Intuit’s Global Accountant Segment Leader.

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